Support

Need help with DealShield AI? Email us at contact@sangamgupta.in and we'll get back to you within 2 business days. Include the email address you signed up with and, if possible, a screenshot.

Getting started

Install DealShield AI from the Chrome Web Store and pin it to your toolbar.
Open Gmail and open any email thread.
Click the DealShield icon, create an account (or sign in), and click Analyze negotiation.
Pick a strategy tab and click Insert to put the draft into your reply box.

Troubleshooting

The popup says "Reload your Gmail tab"

DealShield was installed or updated after Gmail was opened. Reload the Gmail tab and try again.

The first analysis takes a long time

If nobody has used DealShield for a while, the server takes up to a minute to start. Later analyses usually finish in a few seconds.

"Insert" doesn't put the draft into Gmail

Make sure an email thread is open (not the inbox list). If it still fails, click Reply in Gmail once, then click Insert again. You can always use Copy and paste the draft yourself.

I didn't get the confirmation email

Check your spam folder. If it isn't there, email us from the address you signed up with.

I've used all my free analyses

The Free plan includes 10 analyses per calendar month and resets on the 1st. Pro is unlimited.

Account and billing

Cancel Pro: click Cancel in the extension popup. You keep Pro until the end of the period you've paid for.
Payments: processed securely by Razorpay. For a payment issue, email us with your Razorpay payment ID.
Delete an analysis: use the trash icon in Recent analyses in the popup.
Delete your account: email contact@sangamgupta.in from your account's address. We delete all your data within 30 days.